The 6 necessary elements of driver training - Part II
Ewals approach driver training
Our driving training program ensures that all our drivers are adequately trained, and it helps to create a safe and efficient work environment for everyone involved. We have shared the first three training elements in a previous article. You can now read all about the last three training elements of the Ewals approach.
Lesson 4 – Find out what you have learned with the driver knowledge test
The driver training program's fourth element is the driver knowledge test. The purpose of this test is to assess the driver's obtained knowledge and skills. This is done by presenting them with situations and asking how they will respond. The tests can be done via the learning platform anywhere – at home with a laptop or on the go with a phone. To pass, drivers must think carefully about their answers and present a well-thought-out solution to each problem presented in the test. This shows that they have memorized information and understand how to apply it.
Lesson 5 - It takes one to know one
Depending on the experience and the agreements, it is possible to have an experienced mentor driver riding along for at least the first two weeks on the job. This step allows new drivers to ask questions and get real-time feedback and more confidence in their performance.
Lesson 6 – Live and learn in the follow-up
Ewals Cargo Care is committed to maintaining high-quality standards through continuous learning and follow-up. The annual review of the driver’s knowledge test is one way we test our drivers' skills and knowledge. Furthermore, our auditors regularly inspect Ewals Cargo Care and subcontractor drivers in train and harbor terminals, following the same criteria as the mentor driver who coached you before. In addition, individual audits called QIV’s (Quality Improvement Visits) focus on individual subcontractors. Finally, to provide additional onsite support for drivers and implement proposals for continuous improvements, our Mobile Quality Team is part of our Fleet Control Department.
